Foot Patches (Pack of 2)

🚚 Free Shipping – Enjoy free shipping on your order.

📦 Delivery Time – Orders are usually delivered within 5–8 business days, depending on your location and product availability.

🔍 Order Tracking – Once your order is shipped, tracking details will be shared with you whenever available.

🏠 Delivery Updates – Please ensure your shipping address and mobile number are correct while placing your order.

Note: Delivery timelines may vary depending on your location, courier partner, and unforeseen delays.

At Alcartly, customer satisfaction is important to us.

Return Eligibility
If your product arrives damaged, defective, or incorrect, please contact our support team with your order details and clear photos or videos of the issue.

How to Request a Return

1. Contact our support team with your order number.
2. Share photos or videos showing the issue.
3. Our team will review your request and guide you through the next steps.

Refunds
Approved refunds will be processed to the original payment method, wherever applicable. Processing time may vary depending on your payment provider.

Important Information

• Products may need to meet eligibility conditions for a return or refund.
• Please contact us before sending any product back.
• Refunds and returns are subject to our applicable Return & Refund Policy.

For assistance, please contact our customer support team through the Contact Us page on our website.

1. How can I place an order?
Choose your favourite product, add it to your cart, and proceed to checkout. Enter your details and select an available payment method to complete your order.

2. What payment methods do you accept?
We offer the payment methods displayed at checkout, which may include online payments and Cash on Delivery (COD), where available.

3. How long does delivery take?
Delivery times depend on your location and product availability. Your estimated delivery timeline will be shown where available.

4. Is shipping free?
Shipping charges, if any, will be displayed during checkout before you place your order.

5. How can I track my order?
Once your order has been shipped, tracking details will be shared when available.

6. Can I cancel my order?
Please contact our support team as soon as possible. Cancellation depends on your order's processing and shipping status.

7. What if I receive a damaged or incorrect product?
Contact our support team with your order number and clear photos or videos of the issue. We will review your request according to our Return & Refund Policy.

8. How can I request a refund?
Contact our support team with your order details. Approved refunds are processed according to our Return & Refund Policy.

9. How can I contact Alcartly?
Visit the Contact Us page on our website for our available customer support details.

10. Are all products available for delivery everywhere?
Availability depends on the product and your delivery PIN code. Enter your PIN code at checkout, where applicable, to check serviceability.